Question: Can I buy directly from temple? |
| Answer: Temple furniture is only sold through authorized retailers. We invite you to visit our FIND A DEALER section of the website. We will supply you with a dealer in your area from our dealer network. These reputable retail stores will provide you with local and customized service right where you live. |
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| Question: Can I get a price quote directly from Temple? |
| Answer: Since each of our dealers may offer special discounts at their discretion, we encourage you to contact your local retailer for pricing information. |
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| Question: How can I find the nearest store selling Temple Furniture? |
| Answer: Please visit our FIND A DEALER section of the website. We will supply you with a dealer in your area from our dealer network. |
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| Question: What kind of seat construction do you offer? |
| Answer: Our furniture features an 8 way hand tied coil spring construction. This system, industry wide, is regarded as the best of all spring systems for upholstered furniture. This method assures you the most comfortable and durable seating available today. (Excludes our Manhattan Collection, which features dropin coil springs). |
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| Question: Can I purchase fabric to match my Temple furniture for a repair, or for accent pieces? |
| Answer: Please contact your local Temple retailer to check availability of fabrics and to place the order. |
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| Question: How do I know if a needed repair is covered under Temple’s warranty? And what steps do I need to take to get my furniture repaired? |
| Answer: Please report any defects immediately to your local retailer with proof of purchase. The store will help you determine if a needed repair is covered under warranty, and they will make the necessary repair arrangements. |
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| Question: Can I get fabric swatches or wood samples? |
| Answer:To insure that you have the very best local service and attention, we encourage you to work with your local Temple retailer. Your retailer will allow you to see the variety of fabrics and wood options available. They will also guide you on making your final decision by explaining the differences in fabric wearability and cleanability as well as wood characteristics. Please ask them about obtaining our woodchip brochure and a cutting of your fabric selection to help you with matching accessories and décor. |
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| Question: How can I obtain a Temple brochure? |
| Answer: Please visit our FIND A DEALER section of our website. Fill out your mailing information and check the “Please send me a brochure” box. |
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| Question: How can I check on the status of my furniture repair or furniture order? |
| Answer: On average, our furniture will ship within 6-8 weeks. You can contact your local Temple retailer for more complete delivery information. They will track the status of your order or repair work. |
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| Question: How do I care for my Temple furniture? |
Answer: Please visit our Care Tips section of our website to assist you with fabric and leather care. For cushion care, we recommend you rotate your cushions once per month to assure longer lasting fullness of your cushions.
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| Question: How do I purchase replacement parts? |
| Answer: Repair parts are available through your local Temple dealer. Please contact them and they will be happy to assist you with your parts replacement. |
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| Question: When have a complaint about my furniture, whom should I contact? |
| Answer:Temple is concerned with any problems or issues you might have. To assure that you have the best local service and attention, we recommend you consult the dealer where you purchased the items. They will collect the specific information to determine the cause of the damage and at that point be able to rectify your problem. |
